COMPANY PROFILE

Convenience, responsiveness, efficiency, quality and responsibility.
A team committed to delivering a satisfying customer service
experience for our clients and all stakeholders involved.

The RCM Group was originally created as an answer to a demand by the strata industry for a reliable, efficient maintenance supplier. From this simple purpose, we have grown our stable of personnel and services to become a leader in the property maintenance industry.

The RCM Group has the means to address all aspects of property maintenance while ensuring that your project, whether large or small, is entrusted to experienced and reliable trades. From painting, glazing and carpentry to full window replacements and foyer renovations, the RCM Group is equipped with the resources to suit almost any commercial or domestic project.

With a wide and comprehensive range of services available including a dependable after-hours emergency response team, the RCM Group can tailor a solution for your maintenance requirements whether it is a small repair or a major project.

In providing a robust service solution, the RCM Group also maintains a 24-hour emergency service that operates 365 days a year. We pride ourselves on being one of Victoria’s most responsive emergency service providers.

 CLICK HERE TO VIEW OUR FULL LIST OF MAINTENANCE SERVICES

Service Principles

The RCM Group is dedicated to delivering a quality service and experience to our clients using 5 core principals.

Convenience

The RCM Group’s single point of contact service means that property managers can obtain access to a broad range of trades and services with a single phone call or email.

Quality Products

There are plenty of cowboys servicing the industry but we are the preferred contractor for our many clients because we ensure our work is carried out to the highest standard.

Responsiveness

Have you ever left a message and waited days for a return call? Or worse, never received a call back? At the RCM Group, we pride ourselves on getting back to clients quickly.

Responsibility

Not all jobs go according to plan; mistakes are made and accidents happen but we see it as our duty to do whatever is in our power to make things right.

Efficiency

If you’re tired of waiting for quotes that are weeks late or never arrive, you can trust that the RCM Group understands how important these requests are for both you and your client.

We would love to start building a relationship with you. Find out why our valued clients turn to us time and again.
Send our friendly team an email or call us on 03 9890 1983

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